How do I contact the seller?

Contacting a seller can be done one of two ways, by phone or by email. This is the same whether you are browsing on a desktop, tablet or mobile phone. Below we have shown what both methods will look like on each of these devices.

The contact will be visible once the advert has been opened, they will be in different places depending on what device you are using.

Contact via a Mac or PC

Once the advert is open the contact details and options will be to the right hand-side of the photos. To contact a seller of an item, you can either click the email seller button (1) OR by clicking the “Reveal” button next to the hidden phone number (2).

1. The email seller button is situated to the right hand side of the photos and below the Specifications. Clicking the “Email Seller” button, will open a contact form displaying the sellers name and fields to enter your name, Email, Phone number and Message. If logged in your personal information will be filled out. This will send the seller an email to which they can then respond, the response will return an email directly to your mailbox.

2. Under the “Seller” section you will find the sellers details including their phone number. The seller section is located under the specifications. Clicking the “Reveal” button will remove the X’s hiding the sellers phone number to display the full contact number.

Contact via a Tablet

Once the advert is open the contact details and options will be below the Specifications, you will need to scroll down the page. To contact a seller of an item, you can either click the email seller button (1) OR by clicking the “Reveal” button next to the hidden phone number (2).

1. On Tablets the “Email Seller” button will be pinned to the bottom of the page. Clicking the “Email Seller” button, will open a contact form displaying the sellers name and fields to enter your name, Email, Phone number and Message. If logged in your personal information will be filled out. This will send the seller an email to which they can then respond, the response will return an email directly to your mailbox.

2. Under the “Seller” section you will find the sellers details including their phone number. The seller section is located under the specifications. Clicking the “Reveal” button will remove the X’s hiding the sellers phone number to display the full contact number.

Contact via a mobile Phone

Once the advert is open the contact details and options will be below the Specifications, you will need to scroll down the page. To contact a seller of an item, you can either click the email seller button (1) OR by clicking the “Reveal” button next to the hidden phone number (2).

1. On Mobile phones the “Email Seller” button will be pinned to the bottom of the page. Clicking the “Email Seller” button, will open a contact form displaying the sellers name and fields to enter your name, Email, Phone number and Message. If logged in your personal information will be filled out. This will send the seller an email to which they can then respond, the response will return an email directly to your mailbox.

2. Under the “Seller” section you will find the sellers details including their phone number. The seller section is located under the specifications you will need to scroll down the page to find this section. Clicking the “Reveal” button will remove the X’s hiding the sellers phone number to display the full contact number.

25 Comments

  1. Dear sir
    I am hereby using this opportunity to request for your buying procedures, I really want to buy a barrel shotgun
    Thank you
    Looking forward to hear from you soon

    • Hi,
      If you look to the right hand side of the advert you will find the seller’s information. Email and contact number, please call if you need further assistance.

  2. I wish to purchase the mosin nagant co2 bb rifle as a collectors item
    but I want it delivered to my front door and not some gun merchant where I need to pay upto £50.00,just to collect it, so can you confirm this item would be delivered to my front door as I do not mind signing for it.

  3. There does not seem to be contact details displayed in my advert apart from my email. Someone has read my advert and asks a question about the barrel length and he/she is right it is not 26 but 28 but how do I reply? I wished my mobile was on the advert.

  4. Hi Rebecca,
    I had an equiry on my advert, but now cannot find the message on the website, also it shows on the insight that I have had 8 calls but I have had none. Any help appreciated.

    • Hi Steve, Thank you for your message – The insight of calls means you have had 8 phone number reveals rather than phone calls.

  5. I’m looking to sell my .22 LR Anschutz Bolt Action used for a variety of competitions including the Commonwealth Games, Bisley etc. also looking to see all associated kit, cleaning equipment, gloves, caps, mat, plus lots more

  6. Hi am looking to purchase a shotgun for purchase to send it to Africa(Tanzania). Before I start what is the complete process?

    • Hi Lawrence. Please contact your local firearms officer and look on the direct gov website for all the regulations.

    • Hi Gary, The phone icon indicated the amount of people that have revealed your number, not the amount of calls received.

  7. The instructions for contacting a seller are very concise. . But it’s a real shame that the sellers never receive the emails.
    The messages simply do not get through to the sellers.
    It is incredibly frustrating, especially when the sellers don’t reveal their phone numbers…… Sigh.

    • Hi Brian, I am sorry you are having issues. This is the first we have heard of this problem. Please call us to explain and we can investigate further. We do advise sellers add their number to their advert.

  8. Hi sorry this is probably me been a bit thick. I want my phone number on my adverts but I don’t know how to add it.

    • Hi David, If you go into your account you can edit your information and add it there. If your having trouble please call 01666 575272

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